FAQ

Q. Can I buy M3 Body Care products online?

A. Yes, customers can directly purchase the products via our website www.m3bodycare.com

Q. Where can I buy M3 Body Care products?

A. Besides through our website. Customers also can buy from our stokist/agents.
Check out the stokist/agents page to find our products are available by region.

Q. Is your products made in Malaysia and using 100% Natural ingredients?

A. Yes, all our products are proudly made in Malaysia with 100% natural ingredients

Q. What are you core competencies?

A. We are experts in the development and production of skin and body care products
made in Malaysia.

Q. How long have you been in business?

A. With over 15 years of experience in the healthcare industry, we are a recognized
partner in the formulation and manufacturing of quality skin and body care
products.

Q. How can I find out about doing business with M3 Body Care?

A. Thank you for your interest in doing business with us. Our products are sold
through agents and distributors in Malaysia and Singapore at the moment.
We encourage you to contact our main office +606-758 1000 or 1300 884 449 for
more information.

Q. Are your products tested on animals?

A. No. We are a cruelty-free company that never tests on animals.

Q. Do Your Products Contain Parabens?

A. The majority of our products are paraben-free, gluten-free and vegan friendly.
They are labeled as such on each product page.

Q. What Is Your Return/Exchange Policy?

A. Every purchase includes a 30-day money-back guarantee of the purchase price
(excluding shipping and handling), so you can try our products risk-free.

Q. How Do I Contact Customer Service?

A. Our Customer Service department is available Monday through Friday from 9:00
am – 5:00 pm (except on federal holidays). You may reach them by phone at 1300
884 449 or +606-758 1000 or e-mail m3bodycare@gmail.com